Ordering & Payment
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, Klarna and Apple Pay. All payments are processed securely via SSL encryption.
Can I change or cancel my order?
If your order hasn't shipped yet, contact us within 12 hours of purchase and we'll do our best to update it.
Shipping
How long does shipping take?
Orders are dispatched within 24–48 hours. EU delivery typically takes 3–7 business days; international orders take 7–14 business days.
Do you ship internationally?
Yes, we ship across the EU and internationally. Shipping costs and times are calculated at checkout based on your location.
How do I track my order?
You'll receive a tracking link by email as soon as your order ships.
Returns & Exchanges
What's your return policy?
You have 14 days from delivery to return any unworn, unwashed item with tags attached, for a full refund.
How do I start a return?
Contact our support team with your order number and we'll send you return instructions.
Do you offer exchanges?
Yes — let us know your preferred size or colour when requesting a return, subject to availability.
Sizing
How do I find my size?
Check the Size Guide linked on every product page for detailed measurements. When in doubt, contact us with your usual size and we'll advise.